FAQs

How do I order PLAYGROUND items?

PLAYGROUND can be purchased exclusively through BAUSCHER, TAFELSTERN and SCHÖNWALD. It is an exclusive offer for the foodservice industry. Simply complete your order request online and send it to one of the brands. Our sales team looks forward to receiving your enquiry and will contact you as soon as possible.

Is there a showroom?

You can explore the entire PLAYGROUND product range in the PLAYGROUND showroom in Selb, North Bavaria, Germany.

If you would like to present PLAYGROUND on your tables in combination with porcelain, visit the showroom of our partners BAUSCHER, TAFELSTERN or SCHÖNWALD. Here you will be spoilt for choice.

Simply arrange an appointment today! We look forward to your visit.
More information about our showrooms can be found here.

How do I contact the right person to make an appointment?

Please send any appointment requests to the following email address:

playground@bauscher.de
playground@tafelstern.de
playground@schoenwald.com

The sales team will contact you without delay.

How do I order a catalogue?

You can download the latest PLAYGROUND catalogue here.
If you would like a printed catalogue, simply send a short email to info@playground.de.

Can I order samples?

Yes. You can order samples of selected products at special rates. However, the number of samples you can order at special rates is limited. Please send any sample enquiries to one of the following email addresses of our partners:

playground@bauscher.de
playground@tafelstern.de
playground@schoenwald.com

The sales team will contact you without delay.

Can I customise PLAYGROUND items with a customer logo?

No, PLAYGROUND items can only be supplied as shown. If you are interested in customised products, our partners BAUSCHER, TAFELSTERN and SCHÖNWALD provide a comprehensive range of services for porcelain.

Do you offer volume discounts?

Yes, please send your order enquiry and we will make you a binding offer depending on the quantity requested.

Do you also deliver PLAYGROUND items abroad?

Yes, we work with partners around the world through our network with the brands BAUSCHER, TAFELSTERN and SCHÖNWALD. Simply send us an enquiry if you are interested.

Why are there no prices on the English version of the website?
Why are the prices different for PLAYGROUND items in different countries?

The prices for PLAYGROUND items may vary in different countries. Any such price differences are due to the fact that our distribution partners are independent companies that adjust their terms of business and pricing in line with the local economic situation. In that sense, we cannot influence prices in individual countries.

I have a complaint. What do I need to do?

Please contact the customer service department of your dealer or sales partner.

How can I subscribe or unsubscribe newsletters?

If you would like to be kept informed of new products from PLAYGROUND, simply subscribe to the newsletter of one of our partners – BAUSCHER, TAFELSTERN or SCHÖNWALD.